Shipping destination and origin

Our first collection is planned for the contiguous United States. Orders will ship from Shenzhen, China. We do not operate a US fulfillment warehouse.

Processing and delivery

Processing time and delivery time are separate. A shipping label does not mean a parcel has been collected. Once your order ships, we will provide the available tracking details by email.

Delivery estimates will be based on the selected service. Carrier delays, customs processing, and severe weather can affect arrival dates. We will not advertise a guaranteed arrival date unless a specific service provides one.

Shipping charges and import costs

The shipping charge and any applicable import-cost arrangement will be disclosed before payment. Our launch shipping offer is being finalized; there is no active free-shipping promotion during this collection preview.

Incorrect address or delivery issue?

Email youshuai6666@gmail.com as soon as possible with your order number. Address changes may not be possible once a parcel is dispatched. If tracking shows an unexpected delivery status, contact us so we can investigate with the carrier.

30-day return requests

For orders placed after launch, contact us within 30 days of delivery to request a return. For a change-of-mind return, socks must be unworn, unwashed, and in their original packaging. Please include your order number and the reason for the return.

Contact us before mailing any item. We will confirm the return instructions and receiving address. Our business contact address is not an automatic return authorization.

Return shipping

For a change-of-mind return, you are responsible for the return postage and any associated charges. Returns may need to be sent to China; we will explain this before you proceed. Original outbound shipping charges are not refunded for change-of-mind returns.

Damaged, defective, or incorrect items

If your order arrives damaged, defective, or incorrect, email us with your order number and a description of the issue. Photos can help us investigate. We will arrange an appropriate resolution and cover necessary return shipping when the issue is our responsibility. Please do not discard the item before contacting us.

Refunds

After receiving and inspecting a return, we will email you the outcome. Approved refunds will be issued to the original payment method. Your payment provider may take additional time to post the credit.

Business contact

Shenzhen Fuyou Cross-border E-commerce Co., Ltd.

Email: youshuai6666@gmail.com